Customer Care Executive

Year    DL, IN, India

Job Description

About PERCH

:

https://www.linkedin.com/company/perch-clothing/



Job Summary:

We're looking to

hire

an immediate joiner for the role of

Customer

Care

Executive

-- someone who loves solving customer problems and building strong customer relationships.

Key Responsibilities

:

Respond to customer inquiries via phone, email, and chat promptly and professionally Collect and share customer feedback to help improve products and services Make outbound calls to potential and existing customers to promote and sell our apparel collections Handle inbound inquiries and follow up on leads to close sales effectively Understand customer needs and recommend suitable products Provide after-sales support to ensure customer satisfaction and encourage repeat business Maintain accurate records of customer interactions and transactions

Requirements:



Excellent communication and interpersonal skills Strong problem-solving ability with a customer-first attitude Self-motivated, target-driven, and capable of working independently Ability to persuade and close sales over the phone

Female candidates preferred

Freshers are welcome to apply


Office Location : https://maps.app.goo.gl/T5a3NattLkFa1QRCA



Working Days : Monday to Saturday



Office Timings

: 09:30 AM to 06:30 PM



If you're a great communicator and have a knack for sales --

apply

now!

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off
Application Question(s):

On a scale of 1 to 10, how would you rate your English Communication? Do you comfortable with making calls daily? Why do you believe customer care is important for any organization? If a customer was upset, how would you approach the conversation to resolve the issue? If a customer approaches you with several questions at the same time, how would you handle it? We must fill this position urgently. Can you start immediately? Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable Commuting or Working On-Site as Full-Time? Are you okay with a salary budget of Upto ?15,000/- per month?
Work Location: In person

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Job Detail

  • Job Id
    JD4049848
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year