Plan your world training academy PVT LTD is committed to providing outstanding service and building long-term relationships with our customers. We're looking for enthusiastic and customer-focused individuals to join our growing support team!
Role Overview
As a
Customer Care Executive
, you will be the voice of the company--responsible for managing customer queries, resolving complaints, and ensuring an excellent customer experience through timely and effective communication.
Key Responsibilities
Handle inbound and customer calls, chats, and emails professionally.
Resolve product/service-related queries and complaints in a timely manner.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Keep accurate records of customer interactions, transactions, and feedback.
Coordinate with internal teams to ensure customer satisfaction and issue resolution.
Follow communication procedures, guidelines, and policies.
Requirements
Graduate in any stream (mandatory).
Good communication skills in English and Hindi (other regional languages are a plus).
Basic computer knowledge (MS Office, typing).
Strong listening, problem-solving, and multitasking skills.
Prior experience in customer support or a call center is an advantage but not mandatory.
What We Offer
Salary up to ?22,000 per month based on skills and experience.
Incentives and performance bonuses.
Friendly and supportive work culture.
Growth and learning opportunities within the company.
6-day working a week with Day shift.
How to Apply:
Send your resume to
hr@planyourworld.com
Subject:
Application for Customer Care Executive
Call on 8076165401
HR Manager : Saurabh
Job Type: Full-time
Pay: ?15,000.00 - ?22,000.00 per month
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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