Job Description

conducting customer satisfaction surveys to understand what areas of the company's services need improvements. dealing with customer issues and churning out an easy-to-follow solution. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills. helping customers choose the right product for their requirements and budget. interacting with customers to ensure they have a desirable and shareable experience. Computer skills. A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Ability to commute/relocate:

Jawahar Nagar, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Customer service: 1 year (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person