Job Description

Job Title:

Customer Support Executive - Voice & Chat Process

Location:

Noida, Sector 62 (Work from Office)

Position Type:

Full-Time

Work Mode:

Onsite

Shifts:

Rotational

Key Responsibilities:

Handle customer queries via

chat (80%)

and

voice (20%)

channels. Deliver excellent service and resolve issues effectively. Communicate professionally in

English and Hindi

. Log interactions accurately and escalate complex concerns when needed. Adapt to varied customer interactions in a fast-paced environment.

Requirements:

Education:

Graduate in any discipline.

Experience:

Freshers and experienced candidates are welcome.

Language Skills:

Excellent spoken and written English & Hindi.

Assessment:

Must clear

Versant-4

or equivalent with a minimum score of 5.

Important Notes:

Interview Call:

Mandatory to answer; expect a call within 3-5 days.

Walk-in Interview:

Must be able to attend in

Noida Sector 62

if shortlisted.

Only apply if you're located nearby and the budget aligns with your expectations.

Job Type: Full-time

Pay: ?14,000.00 - ?25,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift Rotational shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language:

Hindi (Preferred) English (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person

Speak with the employer

+91 9176682000