Job Description

Job Title:

Customer Support Executive

Location:

Noida

Job Type:

Full-time | Work From Office

Eligibility Criteria

Qualification:

Undergraduate / Graduate

Experience:

Freshers and experienced candidates (6 months+) are eligible

Assessment:

Versant (Minimum Level 3 or 4)

Salary Details (Take Home)

For Undergraduates:

Fresher:

Versant-3 ? ?14,750 Versant-4 ? ?15,750

With 6+ months experience:

Versant-3 ? ?16,000 Versant-4 ? ?17,000

For Graduates:

Fresher:

Versant-3 ? ?15,750 Versant-4 ? ?16,750

With 6+ months experience:

Versant-3 ? ?17,000 Versant-4 ? ?18,000

Roles & Responsibilities

Handle inbound and outbound customer queries efficiently. Provide accurate information and resolve customer concerns within TAT. Maintain high levels of customer satisfaction through professional communication. Adhere to quality, compliance, and process standards. Update customer records and document interactions in the system.

Skills Required

Excellent communication skills (verbal & written). Good customer handling and problem-solving skills. Ability to work in rotational shifts. Basic computer knowledge and typing skills.
Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person