Job Description

Dear Candidate,

Greetings for the day!!!!

Northstar Growth Advisors offers you an opportunity to join as a Customer Care Executive with the organization.
Location: Remote (Permanent WFH)
Experience: 1 - 5 years (Minimum 1 year of experience in voice process)
Salary: 20,000 - 25,000 (As per experience) -

Apply only if ok with the salary range.

:

Managing inbound & outbound voice process and customer service inquiry. Need to support for new customer registrations Managing customer queries and feedback via email or phone. Managing leads/customers via click to call & references. Converting the leads into customers.
Require Skill:

Inbound & Outbound customer service experience Strong phone etiquettes and active listening skills Communicate clearly to resolve queries within defined SLA's. Usage of the positive language across interactions.
Qualification: HSC/Any Graduate/Equivalent

Work Days: 6 Days (Monday to Saturday)

Working Hours: 2:30 pm to 11:30 pm

Must have the below before applying:

Laptop/Desktop (Mandatory) Internet connection Broadband or Dongle
Language: English

(Mandatory)

/ Any other regional language will be added advantage

If interested please apply to this job posting, can also forward to your friends or colleague.,

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Work from home
Schedule:

UK shift
Experience:

Customer service: 1 year (Required)
Language:

English (Required)
Location:

Mumbai, Maharashtra (Required)
Work Location: Remote