Job Description

We are looking for energetic and motivated

freshers

to join our team as Customer Care Executives. This is a great opportunity for individuals eager to start their career in the e-commerce and customer service domain. You will be responsible for resolving customer queries, managing tickets, and ensuring a seamless customer experience across multiple online platforms.

Key Responsibilities:

Respond to customer queries through a ticketing system in a timely and professional manner Manage and resolve support tickets using multiple e-desk platforms Assist customers related to e-commerce platforms such as Amazon, Walmart, Shopify, eBay, etc. Maintain data and reports using Excel or Google Sheets Deliver excellent customer service and ensure a positive experience Work in rotational shifts, with primary duties scheduled on weekends

Requirements:

Male candidates preferred

Fresh graduates encouraged to apply - no prior experience required

Basic knowledge of Excel or Google Sheets Familiarity with e-commerce platforms (Amazon, Shopify, etc.) is a plus Good communication skills and a problem-solving attitude Willingness to work flexible hours, especially on weekends
Job Types: Full-time, Permanent, Fresher

Pay: Up to ?26,000.00 per month

Application Question(s):

Are you from Indore, Madhya Pradesh?
Language:

Do you have fluency in English? (Required)
Work Location: In person