Customer Care Executive.Location :Kalyan , Mumbai.
3-6 yrs work experience preferable in real estate / retail industry
Responsibilities
Looking after the in house Retailers Complaints & getting resolved from the relevant department. (Retail Operations)
Sending Reports & Analyzing.
Event Organizing. (Marketing)
Events for retail Partners. (Retail Operations)
Looking after fit out work of brands. (Operation)
Coordinating with MEP, Security, Housekeeping & Parking Team.
Making Snag reports.
Coordinating with the Project team for Mall renovation work.
Weekly meetings with the out source team members.
Customer service
- CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
Retail relations
- CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
Government compliance
- Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances
Credit control assistance
- CCE is responsible for financial aspects of the Mall which including rent , CAM , Utilities collection, parking collection
Retail and service provider Communication
- Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping , MEP & Parking staff middle management, and more
Records , Reports and inventory
-CCE need maintain track inventory, record , record day to day operations SOPS , and other administrative tasks.
Handling Parking Department.
Looking after the Parking checklist, Attendance & grooming standard of all staff.
Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.
Handling Stilt Parking, LG Parking & Periphery Area.
Coordinating with Project team for Mall renovation work
Pls share your cv.
Regards,Anamika SinghEmployee Hub
08239108881Apply for this position by registering here
www.jobbooth.in/register
Job Type: Full-time
Pay: ₹10,368.19 - ₹27,367.41 per month
Work Location: In person
Speak with the employer
+91 8239108881
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