We offer operation support to an asset-based logistic company dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.
Responsibilities and Duties:
CCE will be responsible for Tracing shipments.
Customer Service Representative will Provide constant visibility to client on their shipments.
Customer Queries: Handle customer queries and resolve issues promptly to ensure customer satisfaction.
Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.
Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.
Qualifications and Skills:
Graduate and above with valid experience may apply.
Fluency in English. No Mother Tongue Influence.
Proficient with MS- Excel, Outlook.
Should have typing speed of 20 words/minute.
Should be aged between 24 to 40 years
Should be comfortable working in Night & Rotational shift
Min. 1 year experience preferred.
Additional Info :
1. Training provided
2. Family floater Medical Health Insurance
3. Accidental Medical Health Insurance.
4. Flexible / Rotational Shifts.
5. Cab for Night shifts in Mohali & Kharar location ( For Females )
6. 5/ 6 days week.
Job Type: Full-time
Salary: Rs. 21,000 to Rs. 35,000/- month
Job Type: Full-time
Pay: ₹21,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Leave encashment
Application Question(s):
What is your age? (Candidates aged between 24 to 40 only shall apply)
Experience:
working: 1 year (Required)
Language:
English (Required)
Location:
Mohali, Punjab (Required)
Work Location: In person
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