Job Description

Customer Care Executive

We are seeking a motivated and customer-focused

Customer Care Executive

to manage customer interactions and ensure a high level of satisfaction. The ideal candidate will handle inquiries efficiently, resolve issues professionally, and represent the company with a positive attitude. alsoFluency in English is mandatory.

Key Responsibilities

Respond to customer inquiries via phone, email, or chat in a timely and professional manner Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Provide product and service information clearly and accurately Escalate unresolved issues to the appropriate department when necessary Follow company policies and customer service procedures

Required Skills & Qualifications

Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Basic computer knowledge and ability to use CRM systems Ability to handle customers calmly and professionally High school diploma or equivalent (graduate preferred)

Required Skills & Qualifications

Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Basic computer knowledge and ability to use CRM systems Ability to handle customers calmly and professionally High school diploma or equivalent (graduate preferred)
Job Types: Full-time, Permanent

Pay: ?15,500.00 - ?20,000.00 per month

Benefits:

Health insurance
Work Location: In person