Customer Care Executive
Year AP, IN, India
Job Description
Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
Escalating complex issues to higher authorities when necessary and following up on resolutions.
Maintaining detailed and accurate records of customer interactions and inquiries.
Address customer feedback and concerns with empathy and professionalism.
Keep accurate records of customer interactions using our customer support software.
Required skills and qualifications
2+ years of experience in a customer support or related role, Bachelor's degree or a related field. Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner. Experience with Customer Relationship Management (CRM) software for streamlined customer interactions. Analytical skills for monitoring and analysing customer data and feedback
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD4681891
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAP, IN, India
-
EducationNot mentioned
-
ExperienceYear