to handle customer inquiries, provide support, and ensure a positive experience for our clients. The ideal candidate should have excellent communication skills and a customer-oriented approach.
Key Responsibilities:
Handle calls, emails, and messages from customers.
Provide accurate information aboutservices.
Resolve customer complaints efficiently and professionally.
Maintain records of customer interactions and follow-ups.
Coordinate with internal teams to ensure timely issue resolution.
Ensure customer satisfaction and maintain service quality standards.
Requirements:
Minimum qualification: Graduate in any discipline.
Excellent communication skills in English and Malayalam, Hindi
Basic computer knowledge (MS Office, email, CRM tools).
Positive attitude and good problem-solving skills.
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
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