Job Description

Customer Care Executive - German - Work Mode Work From Office- Position Customer Success Associate- Skillset Excellent comms in German, Certification mandatory(C1-level)- Qualification Graduate- must- Interview rounds HR Round; Ops Round, Client Round- Salary Hebrew - 8 LPA- Location Block A, Sector 30, Gurugram, Haryana 122001- Experience Minimum 1 year of international voice exp. is required- Working days 5 days working/ Week off - Rotational/both way cabs/rotational shifts- Cab Facility: YesResponsibilities: Requirement The candidate should Handle the Queries- Handle inbound and outbound customer queries efficiently in Italian.- Provide accurate and timely responses to ensure customer satisfaction.- Maintain customer records and update relevant details in the system.- Collaborate with internal teams to resolve issues promptly.- Ensure a professional and customer-centric approach at all times. (ref:updazz.com)

Skills Required