Customer Care Excecutive Job in Super Plastronics Pvt Ltd

Customer Care Excecutive

Year DL, IN, India

Super Plastronics Pvt Ltd

5 Current Jobs Openings

Apply Now

Job Description

KRA:

Handle customer queries via

calls, chats, and emails

for Thomson, Kodak & Blaupunkt. Ensure

quick and accurate responses

within defined timelines (TAT).

Resolve and close cases

by coordinating with service partners and backend teams.

Log and update

all customer interactions correctly in CRM/system.

Escalate critical or unresolved issues

to Team Lead promptly. Maintain

high customer satisfaction

through polite and professional communication.
SKILLS:

Excellent

verbal and written communication

skills Strong

customer handling and problem-solving

ability

Typing proficiency

and good command over email/chat etiquette

Patience and empathy

while dealing with customers

Basic technical understanding

of TV / electronic products (Thomson, Kodak, Blaupunkt)

Multitasking and time management

skills Familiarity with

CRM tools

and MS Office (Excel, Outlook)

Team coordination

and follow-up skills
Job Type: Full-time

Pay: ₹15,000.00 - ₹16,500.00 per month

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.

Job Detail

Job Id

JD4706105
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

DL, IN, India
Education

Not mentioned
Experience

Year

MNC Jobs India

Jobs by Function

Popular Job Skills

Popular Industries

Popular Cities

Jobseekers

Employers