Job Title: Customer Care cum /Front Desk Receptionist
Location:
DB Mall
Experience:
0-2 Years (Freshers can apply)
Salary:
?10,000 - ?15,000 per month
Job Summary
We are looking for a friendly and responsible
Customer Care cum Front Desk Receptionist
to assist visitors at DB Mall. The role involves interacting with customers, addressing genuine concerns, providing accurate information, and ensuring a pleasant experience for everyone visiting the mall.
Key Responsibilities
Assist customers with inquiries related to mall services, stores, directions, and facilities
Maintain basic records or reports if required
Handle customer situations with patience, professionalism, and empathy
Coordinate with mall management or relevant departments when required
Maintain a positive and people-pleasing attitude at all times
Ensure customer satisfaction and create a welcoming environment
Resolve genuine customer complaints and issues calmly and efficiently
Required Skills & Qualifications
Good verbal communication skills (Hindi & English preferred)
Pleasing personality with a customer-first approach
Responsible, calm, and confident in handling situations
Ability to listen and understand customer concerns
Basic Understanding of computer is a must
Willingness to work in shifts, including weekends (when required)
Experience
0-3 years of experience in customer service or front desk roles
Freshers with good communication and attitude are welcome
Preferred only Male candidate.
Who Should Apply
Individuals who enjoy interacting with people
Candidates who can handle pressure and resolve issues smartly
Those looking to start or grow a career in customer service
If Interested contact us at 9303522618 or at divya.soni@dbmalls.in