Customer Care Associate

Year    MH, IN, India

Job Description

Full job description:


We are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts.



Key Responsibilities:



Chat and Email Support - Non Voice Process

Process customer requests and transactions accurately and efficiently.

Ensure compliance with company policies and quality standards.

Meet daily productivity and quality targets.

Collaborate with team members to enhance process efficiency.

Adapt to changing work processes and business needs.


Requirements:



Any graduate (freshers are welcome to apply).

0 to 1 year of experience in a BPO or customer service role.

Strong written communication skills.

Ability to work in rotational shifts and rotating week-offs.

Basic computer proficiency and typing skills.

Immediate joiners preferred.


Job Types:



Full-time, Permanent, Fresher


Schedule:



Night shift

Rotational shift


Supplemental Pay:



Overtime pay

Performance bonus


Ability to commute/relocate:



2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045

Reliably commute or planning to relocate before starting work (Required)Role & responsibilities


Customer care service, Customer care, Customer care executive, Non voice process, Chat process, Email process, Fresher, BPO, CSA,



Job Types: Full-time, Permanent, Fresher

Pay: ?12,500.00 - ?16,500.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5135002
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year