We are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts.
Key Responsibilities:
Chat and Email Support - Non Voice Process
Process customer requests and transactions accurately and efficiently.
Ensure compliance with company policies and quality standards.
Meet daily productivity and quality targets.
Collaborate with team members to enhance process efficiency.
Adapt to changing work processes and business needs.
Requirements:
Any graduate (freshers are welcome to apply).
0 to 1 year of experience in a BPO or customer service role.
Strong written communication skills.
Ability to work in rotational shifts and rotating week-offs.
Basic computer proficiency and typing skills.
Immediate joiners preferred.
Job Types:
Full-time, Permanent, Fresher
Schedule:
Night shift
Rotational shift
Supplemental Pay:
Overtime pay
Performance bonus
Ability to commute/relocate:
2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045
Reliably commute or planning to relocate before starting work (Required)Role & responsibilities
Customer care service, Customer care, Customer care executive, Non voice process, Chat process, Email process, Fresher, BPO, CSA,
Job Types: Full-time, Permanent, Fresher
Pay: ?12,500.00 - ?16,500.00 per month
Work Location: In person
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