Job Description

Shift Timing:

Rotational Night Shifts - 9 hours between

6:00 PM and 6:00 AM

Requirements:

Strong verbal communication skills in English Basic computer proficiency (typing, CRM handling, and data entry) Polite, patient, and customer-centric attitude Ability to thrive in a dynamic and fast-paced work environment

Key Responsibilities:

Respond to incoming customer calls related to queries, complaints, or service requests Deliver timely and accurate resolutions to customer issues Ensure high levels of customer satisfaction through effective communication and problem-solving Escalate complex or unresolved issues to the appropriate team or supervisor
Job Types: Full-time, Permanent, Fresher

Pay: Up to ?35,000.00 per month

Benefits:

Health insurance Life insurance Provident Fund
Schedule:

Night shift Rotational shift
Supplemental Pay:

Overtime pay
Application Question(s):

Comfortable working in Rotational Night Shift- any 9 hrs b/w (6 PM to 6 AM)?
Work Location: In person