Customer Care Associate

Year    KL, IN, India

Job Description

Key Responsibilities:



Greet customers in a friendly and professional manner. Assist customers with product selection, locating items, and providing recommendations. Resolve customer issues and complaints with empathy and efficiency. Operate point-of-sale (POS) systems to process sales, returns, and exchanges accurately. Restock shelves, organize displays, and ensure products are presented neatly. Maintain store cleanliness and safety standards. Stay informed about promotions, policies, and product knowledge. Collaborate with team members to meet store goals and KPIs. Adhere to all company procedures, including cash handling and inventory control.

Qualifications:



High school diploma or equivalent preferred. Previous retail or customer service experience is a plus. Strong communication and interpersonal skills. Ability to handle transactions accurately and responsibly. Basic math and computer skills. Positive attitude and a passion for helping others. Flexibility to work evenings, weekends, and holidays as needed.
Job Type: Full-time

Pay: ₹11,000.00 - ₹12,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Provident Fund
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4210634
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year