Job Description

Job Purpose:

To deliver excellent customer service by assisting shoppers, responding to queries, ensuring customer satisfaction, and contributing to the store's sales and service standards.

Key Responsibilities:

Greet customers warmly and assist them in finding products as per their needs. Provide detailed information on products, promotions, sizes, and styling. Handle customer queries, complaints, and returns in a professional and timely manner. Assist in maintaining visual merchandising standards and overall store presentation. Ensure accurate billing and handle cash/credit card transactions at the POS counter. Achieve individual sales targets and contribute to overall store performance. Support stock management - receiving, replenishment, and maintaining inventory levels. Educate customers about loyalty programs, exchange policies, and ongoing promotions. Adhere to company policies, grooming standards, and operational procedures. Ensure a smooth and positive shopping experience for every customer.

Skills & Competencies:

Strong communication and interpersonal skills. Customer-first attitude with problem-solving ability. Good product knowledge and fashion sense. Ability to work under pressure in a fast-paced retail environment. Basic computer and POS knowledge. Team player with a positive attitude.

Qualifications & Experience:

Minimum 12th pass / Graduate preferred. 0-2 years of experience in retail / customer service (fashion retail preferred). Freshers with good communication skills may also apply.
Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?12,500.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person