Job Description

Job Title:

Customer Service Associate

Location:

kariwala towers

Shifts:

Rotational

Week Offs:

Rotational

Location:

Kariwala Towers, Salt Lake Sector V

Shift:

Rotational Shifts & Rotational Week Off

Experience:

Freshers & Experienced - Both Welcome!

Language:

English - Mandatory

Job Role:

Handle inbound and outbound customer calls

.

Key Responsibilities:

Handle

incoming & outgoing calls

professionally Resolve customer issues and provide product/service info Log calls & maintain accurate records Escalate complex issues when needed Ensure great customer experience --

no sales targets!

Requirements:

12th pass / Graduate Good communication skills (English + regional language) Basic computer knowledge Willing to work in

rotational shifts & weekoffs

Salary:

Fixed (Non-Target Based)

Company benefits & allowances

Requirements:

Good communication skills in

English

Willingness to work in

rotational shifts and week offs

Basic computer knowledge Positive attitude and customer-first approach

Immediate joiners preferred

Education:

Minimum 12th Pass Resolve queries and provide accurate information Maintain professionalism and customer satisfaction Follow communication scripts and processes
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person