Customer Care Assistant to provide top-notch support to our customers. You'll handle customer inquiries, resolve issues, and ensure customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or other channels.
Resolve customer complaints and issues efficiently.
Provide product/service information and troubleshooting assistance.
Process customer requests and feedback.
Maintain accurate records of customer interactions.
Requirements
:
Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution skills.
Ability to work in a fast-paced environment.
Basic knowledge of customer service principles.
Job Type: Part-time
Pay: ₹18,086.00 - ₹25,215.03 per month
Expected hours: 28 per week
Benefits:
Flexible schedule
Work from home
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Performance bonus
Work Location: In person
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