Job Description

We are looking for enthusiastic and customer-focused

Customer Support Call Agents

. The role involves handling customer queries, providing effective solutions, and ensuring a high level of customer satisfaction.

Key Responsibilities

Handle inbound and outbound customer calls professionally Resolve customer queries related to services and operations Provide accurate and timely solutions to clients Maintain proper records of customer interactions Handle and escalate complex issues to the relevant teams when required Ensure customer satisfaction and service quality standards are met

Eligibility & Requirements

0-4 years of experience (Freshers are welcome to apply) Good communication skills in

English and Hindi

Strong problem-solving and interpersonal skills Ability to work in a fast-paced environment Basic computer knowledge
Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

Paid time off
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your current CTC? What is your expected CTC? What is your notice period?
Experience:

Customer support: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person