Customer Care Advocate Ii India

Year    Hyderabad, Telangana, India

Job Description


A dynamic person with 3+ years of experience in Customer Service / Inside Sales, The candidate would be expected to understand and assign the Salesforce cases to the Customer Service advocates. and responding to the customer in needed.

  • SFDC Case Handling in Categorization
  • SAP SD - Creating/modifying, Displaying SO, Quotations in order to extract the information.
  • Basic to Intermediate Excel Skills preferred
  • Good in mechanical drawing reading
  • Good Coordination with internal and external stakeholders for having relevant data and information.
  • Work with Distribution Center operations to assure orders are managed and shipped in a timely manner to customer expectations; as well as resolve customer issues regarding order shipment issues such as damaged, late, or incorrect products
  • Strong communication/interpersonal & organizational skills
  • Strong ability to manage daily workload
About Regal Rexnord Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company
s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company
s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company
s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

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Job Detail

  • Job Id
    JD3628049
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year