Customer Assistant

Year    RJ, IN, India

Job Description

Company Overview:



We are a leading

Digital Signature Certificate (DSC) Service Provider

offering DSC services across India to various government and private organizations. Our goal is to provide clients with a fast, secure, and seamless service experience.

:



We are looking for a candidate who understands

Digital Signature Certificate (DSC)

related processes and can provide effective support to our clients.
The role involves client communication, training, troubleshooting, and ensuring smooth usage of DSC across different platforms.

Key Responsibilities:



Provide assistance to clients related to

Digital Signature Certificates (DSC)

Handle new DSC applications, renewals, and downloads Train clients on

DSC installation, signing, token driver, and usage

Resolve client queries via

remote support or phone calls

Make client follow-up and support calls regarding DSC-related issues Maintain client communication records and updates in the system

Required Skills:



Basic knowledge of computers and the internet Familiarity with

Email, Google Chrome, Remote Desktop, and PDF signing tools

Good communication skills (Hindi & English) Positive attitude toward customer handling and problem-solving

Qualification:



Minimum

12th Pass / Graduate

(any stream) Basic computer knowledge is mandatory

Experience:



Fresher or Experienced

candidates can apply Preference will be given to candidates with experience in

DSC / Token / Customer Support / IT Support


Job Type:



Full-Time (Office Based)



Location:



Jaipur, Rajasthan



Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

Speak with the employer


+91 9227672550

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Job Detail

  • Job Id
    JD4670340
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year