Job Description

Job Title:

Customer Assistant Representative

Company:

Jewellery Showroom

Location:

Surat / Ahmedabad, Gujarat

Salary:

?23,000 - ?25,000 per month

Working Days:

26 Days

Vacancies:

Total 30 (Male - 10, Female - 20)

PF/ESIC:

Yes

Qualification Required:

Hospitality Course, Franklin Course, or any Customer Assistant-related certification

Job Overview:

The Customer Assistant Representative will be responsible for providing a smooth customer experience at the jewellery showroom. The role requires assisting walk-in customers, guiding them with product selection, and maintaining professional service standards.

Key Responsibilities:

Attend walk-in customers and understand their requirements Provide product details and guide customers in selecting jewellery items Maintain display counters and ensure products are arranged neatly Support the billing and packaging team when required Maintain customer records and support follow-up activities Assist in daily showroom operations and cleanliness Handle customer queries politely and professionally Coordinate with the sales team to ensure smooth showroom workflow

Required Skills:

Strong communication and customer-handling skills Presentable personality with a positive attitude Ability to manage multiple customers at a time Basic understanding of sales and showroom etiquette Willingness to learn jewellery product details Good interpersonal and team collaboration skills

Experience:

Freshers with relevant course OR Experience in customer service / hospitality preferred
Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time
Work Location: In person