Job Description

Job Title:

Customer Support Executive - Voice Process (Banking)

Location:

Noida

Work Mode:

Work From Office

:

We are hiring Customer Support Executives for a Banking Voice Process. The role involves handling inbound customer calls and promoting relevant banking products.

Roles and Responsibilities:

Handle customer queries and service requests on inbound calls Upsell banking products including: Debit and Credit Card upgrades EMI conversion on credit card dues Loan top-ups (Home Loan / Personal Loan) Insurance products

Eligibility Criteria:

Graduates and Undergraduates can apply Freshers and experienced candidates are welcome Good communication skills in English and Hindi are mandatory

Shift Details:

Any 9-hour shift between 8:00 AM to 8:30 PM 6 days working with rotational weekly offs

Dress Code:

Monday to Friday: Formal Saturday and Sunday: Semi-casual

Salary and Benefits:

Salary up to ₹25,000 CTC per month Attractive performance-based incentives Insurance benefits (ESIC / Mediclaim) Free shuttle service from Okhla Bird Sanctuary and Golf Course Metro Stations

Skills Required:

Strong customer orientation Active listening and communication skills Willingness to learn Positive attitude and ability to work under pressure

How to Apply:

Interested candidates can send their CV to

8837510323

.
References are welcome.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person