Job Description

Key Responsibilities: 1. Customer Relationship Management: Build and maintain strong relationships with customers. 2. Product Knowledge: Provide accurate information about TATA products and services. 3. Needs Assessment: Understand customer needs and preferences. 4. Solution Provision: Offer tailored solutions to meet customer requirements. 5. Sales and Upselling: Identify opportunities to upsell or cross-sell products. 6. Issue Resolution: Resolve customer complaints and issues promptly. 7. Feedback Collection: Gather customer feedback to improve products and services. Additional Responsibilities: 1. Product Demonstration: Demonstrate products to customers. 2. Sales Quotation: Prepare and present sales quotations. 3. Order Management: Manage customer orders and ensure timely delivery. 4. Market Insights: Provide market insights and customer feedback to sales teams. Skills: 1. Communication: Excellent communication and interpersonal skills. 2. Product Knowledge: Strong knowledge of TATA products and services. 3. Customer Focus: Customer-centric approach with empathy and understanding. 4. Problem-Solving: Ability to resolve customer issues effectively. 5. Sales Skills: Basic sales skills and ability to identify opportunities. As a Customer Advisor in TATA Sales, the role requires strong communication, product knowledge, and customer service skills to build relationships and drive sales.

Job Type: Full-time

Pay: From ?12,543.11 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Paid time off
Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Yearly bonus
Work Location: In person