We are seeking a dedicated and dynamic Client Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring a positive experience for our clients. This role requires strong communication skills, a passion for sales, and the ability to work in a fast-paced environment. Multilingual candidates are highly encouraged to apply, as we value diverse language skills to better serve our clientele.
Responsibilities
Engage with clients through outbound calling and provide exceptional customer service.
Assist clients with inquiries, resolving issues efficiently while maintaining a high level of professionalism.
Utilize data entry skills to maintain accurate client records and documentation.
Provide product information and support to enhance client satisfaction and drive sales.
Demonstrate effective phone etiquette during all client interactions.
Collaborate with team members to improve client services and streamline processes.
Analyze client feedback and data to identify trends and areas for improvement.
Handle cash transactions accurately when required.
Requirements
Excellent communication and interpersonal skills.
Ability to understand customer requirements and suggest solutions.
Problem-solving mindset and patience in handling complaints.
Basic knowledge of CRM tools and MS Office.
Previous experience in customer service or advisory roles is a plus.
Job Type: Full-time
Pay: From ?12,000.00 per year
Benefits:
Health insurance
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.