Job Description

Job Title: Work from Home Customer Care Representative - Freshers Welcome Company: CII MCC Location: Remote (Work from Home) Job Type: Full-Time Description: Looking for a remote customer care role you can do from home? Join our team as a Work from Home Customer Care Representative. We welcome freshers and provide comprehensive training. Responsibilities: - Respond to customer inquiries professionally and empathetically via phone. - Acquire product knowledge to assist customers effectively. - Troubleshoot and escalate complex issues when needed. - Maintain clear communication with customers and document interactions. - Manage time effectively and work independently from home. Requirements: -Degree Pass or equivalent (freshers encouraged). - Strong communication in English and problem-solving skills. - Basic computer skills. - Self-motivated and reliable high-speed internet. What We Offer: - Competitive salary and performance-based incentives. - Comprehensive training. - Professional development opportunities. - Flexible work hours for work-life balance. - Supportive team culture. How to Apply: Submit your resume and a brief cover letter expressing your interest and relevant skills to join our remote customer care team. CII MCC is an equal opportunity employer, welcoming candidates from all backgrounds. Job Types: Full-time, Fresher Salary: \xe2\x82\xb913,000.00 - \xe2\x82\xb914,000.00 per month Benefits:

• Provident Fund
• Work from home

• Rotational shift

• Performance bonus
• Yearly bonus