Customer Advisor Commerce

Year    Bangalore, Karnataka, India

Job Description

Company Name: VARITE India Private Limited
About The Client:
An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.
Essential Job Functions:

  • The Customer Advisor's role is to provide ongoing client technical consultation on Cloud and client Commerce application tools, optimizations, and solutions.
  • This role will include advising merchants, external developers, and internal teams to ensure successful site launches and ongoing site stability for Adobe Commerce customers.
  • Along with technical consultation, the
  • CA's role includes educating clients on how existing and new product features and functionality
  • work and addressing product-related questions and technical challenges.
  • Always representing Adobe Commerce (work product, communications, presence) professionally in both client and team situations.
  • Stay on top of Adobe Commerce and cloud technology evolution, new solutions, proactively research, and stay ahead of the curve, continuously drive self-development of new skills, and improvement of existing skills.
  • Define the operational processes to deliver consistent value to merchants and partners
  • Help define the DevOps processes with customers for deploying and maintaining solutions within the Adobe Commerce Cloud environment.
  • Evaluate analytics from customer cloud environments to make recommendations for improvements and optimization.
  • Develop and maintain effective, positive working relationships with team members.
Qualifications:
  • We are looking for Adobe Commerce/Magento Cloud functional and code-level specialists in all Magento products and technologies including Adobe Commerce methodologies as well as software and hardware limitations.
Adobe Commerce/Magento Cloud experience and skills needed include:
  • Overall 7+ Years of Experience
  • Proven ability with Adobe Commerce/Magento development
  • Demonstrated ability with Adobe Commerce 2.x development and to deal with change and excel in high-stress situations and be self-managed, responsive, and dedicated to client success.
  • Should have worked as an Architect for at least 3+ Magento Implementations
  • Experience with Version Control Systems like GIT
  • Expert knowledge of Composer
  • Knowledge of different branching strategies
  • Be proficient with Magento native features and respective configurations
  • Have experience integrating Magento with other applications/tools
  • Ability to demonstrate effective communication, presentation, and conflict resolution skills.
  • All while maintaining a positive demeanor towards customer success at all times.
  • Able to explain and present concepts to technical and non-technical audiences alike, including high-level decision-makers.
  • Able to be flexible and maintain attention to detail while multitasking and meeting
  • multiple project target dates.
  • Self-motivated, proactive, and excel in working in an environment with limited supervision
  • In-depth knowledge of Cloud concepts and experience with different Cloud services
  • Solid foundation in DBMS (e.g., MySQL)
  • Experience with Version Control Systems (SVN, Git, etc.).
  • Knowledge of DevOps (e.g., CICD, Webhooks)
  • MySQL optimization experience
  • Experience with web services (SOAP, REST, XML-RPC).
  • Experience with XML, HTTP, HTML,
  • Experience with UNIX like systems
  • Knowledge of web servers: Apache/NGINX
  • Knowledge of requirements discovery and UML analysis for Magento 2.
  • Experience with high load systems with a specialization in system monitoring and optimization
  • Experience of working with CDN's
  • Familiarity with network services (e.g., FTP, SFTP, SSH, DNS, SMTP, and similar technology)
  • Experience with distributed memory object caching systems, Memcache.
  • Adept in building and architecting large-scale server applications in a distributed Environment
  • Strong ability to partner and effectively work across the organization with line of business and technology colleagues.
  • Strong implementation coordination and communication skills.
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

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Job Detail

  • Job Id
    JD5189978
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year