Job Description

About the work from home job/internship
Selected intern\'s day-to-day responsibilities include:
1. Proactively communicate with customers to update them on shipment status and delivery schedules.
2. Assist customers in resolving any concerns or questions related to their orders.
3. Verify orders that are pending design confirmation to ensure accuracy and timely processing.
4. Work with relevant teams to expedite the order confirmation process.
5. Identify and promptly address issues related to undeliverable shipments.
6. Coordinate with courier services to resolve delivery challenges and ensure successful order fulfillment.
7. Collect and compile customer feedback on their experience with products and services.
8. Analyze customer feedback to identify areas for improvement and share insights with relevant teams.
9. Collaborate with product development and design teams to incorporate customer feedback into product enhancements.
10. Provide valuable insights to support continuous improvement in product quality and customer satisfaction.
Skill(s) required
Adobe Photoshop Adobe Photoshop Lightroom CC Canva English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 17th Sep\'24 and 22nd Oct\'24
3. are available for duration of 6 months
4. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Other requirements
1. Previous experience on any graphic design software is preferred
2. Experience in arts and craft is preferred
Perks
Certificate Letter of recommendation Flexible work hours
Number of openings
1
About Wrookers
We specialize in designing, customizing, and manufacturing monograms and interior decor decals for both homes and industries. Our online store is a leader in wall arts, offering a wide range of products.
Activity on Internshala
Hiring since July 2021
10 opportunities posted