Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills :
Salesforce Service Cloud
Good to have skills :
Life Sciences Industry
Minimum
12
year(s) of experience is required
Educational Qualification :
15 years full time education
Summary: As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. Your typical day will include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather data, and synthesize information to support decision-making and improve operational efficiency. Collaboration with various teams will be essential as you work to align business needs with technological capabilities, ensuring that solutions are both effective and sustainable. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate workshops and meetings to gather requirements and ensure stakeholder alignment. - Develop comprehensive documentation to support project initiatives and maintain clarity throughout the project lifecycle. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud. - Good To Have Skills: Experience with Life Sciences Industry. - Strong analytical skills to assess business processes and identify areas for improvement. - Ability to communicate effectively with stakeholders at all levels. - Experience in process mapping and documentation techniques. Additional Information: - The candidate should have experience as BA in salesforce projects - This position is based at our Bengaluru office. - A 15 years full time education is required.
15 years full time education
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