Job Description

Project Role :

Custom Software Engineer

Project Role Description :

Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills :

ServiceNow

Good to have skills :

NA

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



JD -- ServiceNow AI Developer (Entry Level) Key Responsibilities o Develop AI-enabled features on ServiceNow (Now Assist, Virtual Agent, AI Search) using App Engine Studio, Flow Designer, and IntegrationHub. o Implement agentic patterns for workflow automation and developer assistance. o Author prompts and evaluators; contribute to RAG strategies and testing frameworks. o Collaborate in agile pods with architects and product owners; participate in sprints and code reviews. o Apply Responsible AI principles and follow secure engineering practices. Qualifications & Skills o Strong fundamentals in JavaScript, REST APIs, and ServiceNow platform development. o Familiarity with ServiceNow App Engine, Flow Designer, IntegrationHub, and Scoped Applications. o Understanding of LLMs, prompt engineering, and evaluation metrics. o Knowledge of Virtual Agent, AI Search tuning, and Now Assist configuration. o Exposure to ServiceNow data models, UI policies, Business Rules, and client scripts. o Awareness of integration patterns (SOAP/REST), MID Server, and authentication mechanisms (OAuth, SAML). o Basic understanding of RAG concepts, vector search, and orchestration frameworks. Soft Skills o Curiosity and continuous learning mindset. o Strong collaboration and communication skills. o Problem-solving orientation with attention to detail. o Adaptability in fast-paced, client-focused environments.




15 years full time education