Job Description

Requirements:1. Located in BLR or willing to relocate2. Excellent communication and interpersonal skills3. Fluent in English language; bilingual a plus4. Patient, cool-tempered and ability to handle rejections, stress5. Good Listening skills, excellent telephone etiquette6. Ability to follow scripts without sounding mechanical7. Excellent organizational and problem-solving skills8. Working knowledge of relevant computer software9. Ability to learn and high sense of hunger to achieve and grow10. Punctual, Good time-management skills11. Carry a positive attitude with a high energy level.Role description (Responsibilities):- Consistently embarking an excellent first impression on call, delivering exceptional customer experience- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase- Contacting prospective clients / existing customers to inform them about the product using scripts- Accurately record details of communication with customers- Developing and sustaining solid relationships with customers to encourage repeat business- Answer questions about product features in an engaging manner- Answer all customer questions honestly and accurately- Using sales scripts drive sales and respond to customer objections- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. (ref:updazz.com)