Csr (email And Chat)
Year Navi Mumbai, Maharashtra, India
Job Description
We are seeking a highly motivated and detail-oriented individual to join BPO Company as an Email and Chat Executive in the outsourcing industry. The successful candidate will be responsible for managing email and chat communications with clients, providing exceptional customer service, and ensuring all inquiries are promptly addressed and resolved. Position: Customer Service Executive (Email and Chat) Location: Turbhe, Navi Mumbai Qualification: HSC or above Salary: Upto 18k Shift: Rotational Shifts- 9 am to 9 pm (For girls) and 9 am to 11 pm (For boys) Requirements:
- Good communication skills in English
- Typing speed of 25 words per min and 80% accuracy
- HSC with BPO experience
- Graduate Freshers are also eligible
- Manage and respond to customer inquiries and issues through email and chat platforms
- Handle customer complaints and provide appropriate solutions
- Ensure the accuracy and completeness of customer information in the database
- Provide feedback and suggestions for improving customer experience and operational efficiency
- Day shift
- Rotational shift
- Higher Secondary(12th Pass) (Required)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Required)
+91 8250780061
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Job Detail
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Job IdJD3233230
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear