Job Description

Job description:

Customer Support Executive (Voice & Chat Process)

Location:

Kharadi, Pune (Work from Office)

Position Type:

Full-Time

Salary Range:

?20,000 - ?35,000 per month

Interview Mode:

Walk-in Only (Shortlisted Candidates)

Important Instructions for Applicants:

Answering the

initial interview screening call is mandatory

. Only

shortlisted candidates

will be invited for a

walk-in interview

at Kharadi, Pune. Apply

only if you are located in or near Pune

and can attend the interview

in person

. Fluent

English and Hindi

are

mandatory

; knowledge of any regional language is a strong advantage.

Eligibility Criteria:

Education:

Graduate (any discipline)

Experience:

Open to both

freshers and experienced

candidates

Languages:

Mandatory:

Fluent English & Hindi

(No MTI/RTI) Preferred: Kannada, Malayalam, Tamil, Telugu, Odia, Assamese, Gujarati

Skills Required:

Excellent communication skills Confidence and clarity in speech Strong problem-solving and customer service skills

Roles & Responsibilities:

Handle customer queries and support requests across

voice and chat channels

Provide

accurate and clear information

related to products or services Ensure a

positive customer experience

through professional and empathetic communication Document customer interactions in internal systems

Escalate issues

to the appropriate teams when necessary

Selection Process:

HR Interview Round

Versant Test

- Minimum

Level 5

score required

Why Join Us?

Competitive salary with performance bonuses Fast-paced and professional work environment Opportunity to work with a growing customer service team Language diversity welcomed and rewarded
Job Type: Full-time

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Language:

English (Required)
Work Location: In person