Job Description

VOC Automotive India Pvt. Ltd. is looking for a dynamic Customer Relation Executive to join our team. The ideal candidate will be responsible for handling customer interactions, addressing inquiries, and ensuring excellent customer satisfaction.

Key Responsibilities:

Manage and resolve customer queries efficiently via calls, emails, and in-person interactions.

Build and maintain strong customer relationships to enhance brand loyalty.

Provide product/service information and assist in resolving customer concerns.

Collaborate with internal teams to ensure smooth customer service operations.

Maintain accurate records of customer interactions and feedback.

Assist in service, post-sales support and follow-ups.

Requirements:

Minimum Bachelor's degree or Diploma in any field.

Freshers & experienced candidates are welcome to apply.

Strong communication and interpersonal skills. Customer-focused mindset with problem-solving abilities.

Ability to work in a fast-paced environment.

Join us and be a part of a growing team in the automotive industry!

Job Types: Full-time, Fresher

Pay: ?10,761.02 - ?28,583.98 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Language:

English (Preferred) Hindi (Preferred) Tamil (Preferred) Malayalam (Preferred) Telugu (Preferred)
Work Location: In person