Job Description

Roles and Responsibilities

Answering calls from customers regarding their shipments Address customer grievances Coordinate with hubs to collect information about shipment delays Assist with online booking of shipment

Desired Candidate Profile

Male candidates preferred Should know how to talk in English fluently Strong knowledge of Excel Able to work independently yet a good team player and a quick learner Experience of handling customer complaints preferred
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift Morning shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

total work: 3 years (Preferred) Customer service: 3 years (Preferred)
Language:

English (Preferred) * Hindi (Preferred)