Job Description

We're looking for a passionate and customer-focused Customer Support Executive to join our Travel Operations team.

If you love helping people plan smooth journeys, solving problems, and ensuring every customer gets the best travel experience -- we'd love to have you on board!

What You'll Do:

Handle customer queries via calls, emails, and chats regarding bookings, amendments, or cancellations. Coordinate with hotels, customer and internal teams to ensure seamless travel operations. Manage end-to-end travel support. Resolve complaints efficiently while maintaining high service standards. Keep accurate records of customer interactions in CRM tools.

What We're Looking For:

Graduate in any stream (Travel & Tourism / Hospitality preferred). 1-3 years of experience in customer support / travel operations. Strong verbal & written communication skills. Excellent problem-solving attitude and customer-first mindset. Ability to work in shifts during busy travel seasons.
Interested?

Send your CV to hr@kiomoi.com or apply directly.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Leave encashment Paid time off
Work Location: In person