We are a product-based Ecommerce Company with our own ecommerce portal UBUY.COM offering our services all over the world with providing service in software development and designing as well. Ubuy.com is an online E-commerce portal that helps you in getting what you need.
Our Requirements
Strong communication skills & active listening.
Excellent writing skills.
Excellent typing skills.
Graduation in any discipline.
Good presentation skills.
Comfortable with MS office tools.
Handle social media platforms.
Ability to handle chats & emails.
Familiar with CRM systems & practice.
Handle customers escalation, provide appropriate solution and follow up to ensure solution.
Customer Orientation.
Follow communication procedures, process & Guidelines.
Take the extra mile to engage customers.
Ensure customer satisfaction and provide professional customer support.
Communicating & coordinating with collogues as necessary.
Maintain a positive, empathetic and professional attitude toward customers.
Responding quickly to customers inquiries on chats, emails & calls.
Should be Comfortable with rotational shift.
Perks and Benefits:
- 8 hours of shift
-8 annual holidays
-1 Paid Leave/Month
-Provident Fund & ESIC
(Note- Only male candidates can apply for this role).
Job Types: Full-time, Fresher
Pay: ₹18,000.00 - ₹28,000.00 per month
Schedule:
Rotational shift
Experience:
total work: 1 year (Preferred)
Work Location: In person
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