Cse (customer Support Executive)

Year    RJ, IN, India

Job Description

Company Profile:



Ubuy Technologies Pvt. Ltd!



We are a product-based Ecommerce Company with our own ecommerce portal UBUY.COM offering our services all over the world with providing service in software development and designing as well. Ubuy.com is an online E-commerce portal that helps you in getting what you need.

Our Requirements



Strong communication skills & active listening.

Excellent writing skills.

Excellent typing skills.

Graduation in any discipline.

Good presentation skills.

Comfortable with MS office tools.

Handle social media platforms.

Ability to handle chats & emails.

Familiar with CRM systems & practice.

Handle customers escalation, provide appropriate solution and follow up to ensure solution.

Customer Orientation.

Follow communication procedures, process & Guidelines.

Take the extra mile to engage customers.

Ensure customer satisfaction and provide professional customer support.

Communicating & coordinating with collogues as necessary.

Maintain a positive, empathetic and professional attitude toward customers.

Responding quickly to customers inquiries on chats, emails & calls.

Should be Comfortable with rotational shift.

Perks and Benefits:


- 8 hours of shift
-8 annual holidays
-1 Paid Leave/Month
-Provident Fund & ESIC

(Note- Only male candidates can apply for this role).

Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹28,000.00 per month

Schedule:

Rotational shift
Experience:

total work: 1 year (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3794453
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year