team.
The ideal candidate will manage customer queries, resolve complaints, and must have good verbal communication skills in
English, Hindi, and Punjabi
.
Key Responsibilities
Answer inbound customer calls and emails with clarity and professionalism.
Resolve customer issues quickly while maintaining a positive attitude.
Communicate fluently in
English, Hindi, and Punjabi
(Read/Write/Speak).
Update customer information and call records accurately.
Qualifications and Skills
Minimum Qualification:
12th Pass
Must-Have Skills:
Fluency in English, Hindi, Punjabi; confident in handling customers.
Desirable Skills:
Basic knowledge of MS Office, CRM software, and ticketing tools (can be trained).
Personality Traits
Cheerful, Pleasant, Proactive
Empathetic and a Good Listener
Positive attitude towards work
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
Day shift
Morning shift
Work Location: In person
Speak with the employer
+91 9988249788
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