TSIM is a leading provider of international roaming solutions, helping travelers stay connected globally with reliable and affordable eSIM and SIM card services. To learn more about our products and services, visit: www.tsim.in.
Job Overview
We are looking for a motivated and customer-focused Customer Support Executive to join our team at our Dadar office. If you enjoy assisting people and have an interest in the telecom or travel sector, this could be the right opportunity for you. Fresh graduates are encouraged to apply, as complete training will be provided.
Key Responsibilities
Assist customers with queries related to SIM card setup, usage, and issue resolution.
Handle customer communication via chat, email, phone, and social media in a timely and professional manner.
Provide accurate, helpful, and customer-friendly solutions to ensure a positive customer experience.
Maintain availability for rotating shifts, including nights, weekends, and holidays.
Requirements
Graduates with a degree in
BCom, BMS, BBA, or any Sales/Marketing discipline
.
Freshers or candidates with up to 2 years of experience in customer service (experience in telecom or travel industries is an added advantage).
Strong communication skills in English (both verbal and written); knowledge of additional languages is a plus.
Ability to adapt and perform effectively in a fast-paced work environment.
Good problem-solving skills with a strong customer-first attitude.
Benefits
Competitive salary
Training and ongoing support to help you succeed in your role
Opportunity to work with a global team
Professional growth and development opportunities
A happy, friendly, and supportive work environment
Work Details
Location:
Office-based role - Dadar West, Mumbai
Working Days:
24 7 Rotational shifts
Selection Process
We are conducting walk-in interviews at our Dadar office starting
from 2nd january
Interested candidates may visit us between
4:00 PM and 6:00 PM
.
Interview Address:
101, Sarvesh, Off Bhawani Shankar Rd.,
Dadar (W), Mumbai - 400 028, India
We look forward to welcoming you on board.
Be part of a growing organization and contribute to the exciting world of international connectivity.
Job Type:
Full-time
Work Location:
In person
Job Type: Walk-In
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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