Job Description

We are looking for a

Customer Support Executive

to join our dynamic team, responsible for handling both

incoming and outgoing customer calls

. The ideal candidate will assist customers, resolve queries efficiently, and ensure a smooth and positive service experience.

This role requires excellent communication skills, patience, and a strong customer-first attitude.

Key Responsibilities:

Handle

incoming and outbound calls

in a professional and courteous manner. Engage confidently with customers to address concerns, share information, or follow up on pending issues. Listen actively to customer queries and provide accurate, timely solutions. Record and maintain detailed logs of customer interactions and resolutions. Coordinate with internal teams to resolve complex issues promptly. Ensure high levels of customer satisfaction and meet quality.

Candidate Requirements:

Minimum

1 year of experience

in customer service or call center operations (

inbound and outbound calling experience preferred

). Excellent verbal communication skills in English and Hindi. Strong interpersonal, problem-solving, and time-management skills. Ability to remain calm, empathetic, and professional under pressure. Basic computer literacy (experience with CRM or call-management software is an added advantage).

Why Join Us?

Supportive and growth-focused work culture. Opportunity to develop and strengthen your skills in customer relationship management. Play a direct role in enhancing customer satisfaction and service quality.

How to Apply:

Interested candidates can share their resumes at

+91 93808 39640

.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance * Provident Fund