Job Description

Job Title: Client Communication & Technical Support Executive

Job Summary:

We're looking for a confident communicator with strong convincing skills to handle client calls,chats explain technical details, and manage data effectively. The ideal candidate should be client-focused, and able to analyze and handle data to support business decisions.

Key Responsibilities:

Communicate with clients via calls and chats to resolve queries and build rapport

Manage and analyze client data for reporting and follow-ups

Coordinate with internal teams to ensure smooth issue resolution

Maintain accurate records and client interactions

Requirements:

Strong verbal communication and convincing skills

Good knowledge of data handling (Excel, Google Sheets, etc.)

Basic technical understanding of systems or software

EXP- 1- 2 years

Customer Support experience- Blended/chat/ voice

Rotational shifts

Rotational Off- (5 days working)

Job Type: Full-time

Pay: ₹16,000.00 - ₹24,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your inhand Salary?
Work Location: In person