Csa (customer Service Associate)

Year    KL, IN, India

Job Description



Greet customers warmly and provide assistance as needed. Address customer inquiries and concerns in a friendly and professional manner. Provide information on prescription and over-the-counter medications, including usage and side effects. Accurately input prescription information into the pharmacy computer system. Ensure the correct labeling and packaging of medications. Maintain inventory levels by stocking shelves and monitoring expiration dates. Assist in ordering and receiving pharmaceutical supplies and medications. Conduct regular inventory checks and report discrepancies to the pharmacist. Handle cash transactions and manage the cash register. Maintain accurate and up-to-date customer records. Ensure compliance with all pharmacy laws and regulations. Maintain a clean and organized work environment. Follow safety protocols and procedures to ensure a safe environment for customers and staff. Communicate effectively with pharmacists, other healthcare professionals, and customers. Relay important information to customers and address any follow-up questions or concerns. Responsible for performing home delivery and cash deposit tasks as needed.

Job Requirements:



Minimum qualification: 10th pass Proficiency in Malayalam is essential; ability to read, write, and understand basic English is required Must be computer literate and comfortable using digital systems Willingness to work in rotational shifts, including late shifts up to 11 PM Must own a two-wheeler with a valid driving license, as the role includes home delivery responsibilities Age limit: Candidates must be below 35 years Should be open to relocation, as we have operations across India. However, location preference will be considered based on availability

Male candidates preferred

due to the nature and timing of the role

Perks & Benefits:



Provident Fund (PF) Employee State Insurance (ESI) Accident Insurance coverage up to ?5 lakhs Life Insurance coverage up to ?3 lakhs Annual Performance Bonus Gratuity as per company policy Attractive Sales Incentives
Job Types: Full-time, Permanent, Fresher

Pay: Up to ?22,800.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Have you gone through the and Requirements? It is mandatory you to understand about the job and apply if your are really interested.
License/Certification:

2 Wheeler Licence (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3883600
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year