Csa (customer Service Associate)

Year    KA, IN, India

Job Description

ROLE AND ELIGIBILITY CRITERIA



Role/Position:

CSA



Reporting to:

Supervisor / ASM



Location:

Malleshwaram/Jayanagar



Basic Eligibility Criteria:



Experience: 6 months-1 year experience is retail industry / Fresher

Qualification: Undergraduate/ Graduate

Selection Process:



Screening round by Hr

Personal Interview by Operations Head

KEY RESPONSIBILITIES:



Ensure high levels of customer satisfaction through excellent sales service

Maintain outstanding store condition and visual merchandising standards

Maintain a fully stocked store

Ascertain customers' needs and wants

Recommend and display items that match customer needs

Welcome and greet customers

Manage point-of-sale processes

Actively involve in the receiving of new shipments

Keep up to date with product information

Accurately describe product features and benefits

Always be well groomed

Go the "extra mile" to meet targets

Maintain a clean and orderly environment in the store

Follow all companies' policies and procedures

REQUIREMENTS AND SKILLS :



Customer Focus

Effective communication - English, Hindi

Interpersonal Skills

Role modelling

Good physical endurance

Basic understanding of sales principles and customer service practices

Should be flexible with 24/7 shifts and working on holidays/ festivities

Open to Feedback and learning

High on Energy levels.

Friendly, helpful, confident, and engaging personality

Job Type: Full-time

Pay: ?13,000.00 - ?15,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3698327
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year