Job Description

Customer Service-Executive/ SR Executive- Sea Export

Plan & monitor the shipments at every stage. Booking with carriers/ liners Discuss with the Pricing/sales team & take control of shipment from the planning stage. Developing knowledge about job requirements/procedures. Plan the Operations / Documentation / Carrier requirements. Transshipment follow-up of connections - updates to be done prior to connections. Serve as first point of contact in all communications concerning customer / job. Follow-up customer dues & ensure we deal with only approved customers for Credit. Update all reports -DSR, Weekly , Transshipment reports promptly. Handled Export Shipments mostly. Freight Forwarding/ Shipping line/CHA experience is only applicable to the job.

Requirements:

Graduate with 2-10 years of experience in freight forwarding with sea freight exposure Possess excellent communication and interpersonal skills. Well-versed with Incoterms like -FOB/ Ex-works. Proficient in MS Office & ability to work independently.

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Job Location- CBD- Belapur, Navi Mumbai

Job Types: Full-time, Permanent

Pay: Up to ?600,000.00 per year

Benefits:

Cell phone reimbursement Food provided Provident Fund
Schedule:

Day shift Monday to Friday
Supplemental Pay:

Yearly bonus
Experience:

CS Executive - Sea Export: 2 years (Required)
Work Location: In person