As a Cross Domain Architect, you will lead a team of technology experts in developing the organization's knowledge and learning portfolio, ensuring alignment with strategic objectives. You will play a critical role in facilitating knowledge ramp-up for new technologies, first-office applications, and key projects.
By designing a balanced mix of theoretical and practical learning programs, you will support both internal and external audiences in building relevant expertise. Additionally, you will serve as a global leader, fostering a community of practice that encourages the creation, sharing, and preservation of knowledge.
Enable service delivery teams with essential knowledge and skills through training curricula, knowledge transfers, and technical certifications (L3/L4).
Collaborate with S&C teams on early PoCs, customer projects, and innovations to enhance capabilities development.
Work with NPI teams to integrate field experience from new releases and share learnings with delivery teams.
Partner with R&D to track product evolution from early design phases and align enablement strategies.
Provide technical oversight for product trainings, certifications, and lab exercises developed by training teams and subject matter experts.
Drive knowledge sharing through communities of practice and pilot innovative methods for learning and enablement.
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