plays a key role in ensuring an exceptional client experience at Hair O Craft. This role involves handling patient inquiries, scheduling appointments, managing client relationships, and supporting clinic operations. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to multitask efficiently.
Follow up with clients regarding treatment progress, feedback, and future appointments.
Handle client complaints with professionalism and escalate issues when necessary.
Promote customer loyalty by maintaining strong relationships with existing clients.
Upsell and cross-sell relevant services and treatments based on client needs.
Key Skills & Qualifications:
Bachelor's degree or relevant diploma in Hospitality, Customer Service, or Healthcare.
1-3 years of experience in a similar role (healthcare or wellness industry preferred).
Strong communication skills in English and regional languages.
Excellent customer service and problem-solving skills.
Proficiency in MS Office and CRM software.
Ability to handle multiple tasks and work in a fast-paced environment.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.