Job Description

Roles and Responsibilities:

Preparing reports and analysing accounts receivable status, aging, and collection performance for management review. Specialist manages all aspects of the AR process, including collections, invoicing, and maintaining accurate customer records. They also perform other financial functions, such as ensuring accurate posting to ledger accounts and tracking receipts. Collects payments for goods and services sold to customers while ensuring seamless customer experiences and administration. They will also collaborate with other departments to verify and record transactions, resolve disputes, and remove anomalies from collection processes. Maintaining customer accounts, generating and delivering invoices, posting receipts, and applying credit risk mitigation strategies. Must track overdue payments and outstanding balances and proactively follow up with customers on outstanding invoices through phone calls, emails, or letters. They will also address and resolve billing issues or discrepancies raised by customers and manage accounts diligently to fast-track payment collections. Ensure seamless communication with customers, an AR has to foster a healthy relationship with customers and act as a point contact for all customer queries. They also collaborate with sales and customer representatives to resolve issues and ensure a frictionless payment process. Identifying areas for improvement in the collections process and implementing changes to enhance efficiency. Investigating and resolving billing disputes or discrepancies in a professional manner.
Job Types: Full-time, Permanent

Pay: ?200,000.00 - ?400,000.00 per year

Schedule:

Day shift Morning shift
Work Location: In person